Q: Are your vehicles and chauffeurs licensed and insured?
Yes, all vehicles and chauffeurs are licensed and insured. CHAUFFEUR EXPERTS… are a licensed Private Hire operator.
Q: Can the chauffeur stay with me for a whole day or longer period of time?
Yes, you can hire the chauffeur for as long as you require but we do charge a minimum of 3 hours for our vehicles if they are as directed.
Q: Do you do last minute/short notice transfers or tours?
Yes! Please contact us for any short notice requests. There is always a charge for late booking but we are here to satisfy our customer’s request.
Q: Do you do long distance trips and tours?
Yes! Please call or email for quotations, and remember our fares are calculated per carload and not per passenger.
Q: Are fares listed per person or per carload?
All fares are per carload. We will happily do shared rides (multiple stops) for rates that save each party money, but the cost will be a bit more than the regular fare. No extra charge for an extra stop in close proximity.
Q: Do you take credit cards?
Yes, we take all major credit cards. With Amex and Visa there is a 3.5% charge. There is no charge for debit cards.
Q: How do I know that my booking is confirmed?
When we receive your card details we will send you booking confirmation – Could you please check that all the details are correct, and contact us immediately if there is any discrepancy. After your journey we will email you your paid invoice for your records.
Q: I’m bringing a baby; do you provide baby/child seats?
Yes, we have baby and child seats available, please request them on booking. You will have to fit these yourselves according to the law. And of course, no extra charge.
Q: When do I pay for my booking?
We will require 50% deposit to secure your booking and the remainder is taken 31 days before your journey. If your journey is at short notice we will require you to pay instantly for booking to be made without delays but we take all payments before travel.
Q: Do young children count as passengers?
Yes they do.
Q: Can I set up an account/pay by invoice?
Yes, we are able to set up a business account for you. You may be invoiced per trip or per month, please contact the office for more details.
Q: How far in advance do I need to book?
We have taken bookings an hour before the journey but we do suggest that you make your booking as soon as you have made your travel plans in case we have a busy period. AVOID DISAPPOINTMENT!
Q: How do I book?
Telephone: + 44 207 117 6205 or Book online securely
Q: Can I be notified when my car arrives?
Yes, your chauffeur can either call you or SMS you on arrival, or wait with a name-board in the car or ring a door bell. Please specify your requirements upon booking.
Q: Can I order a car to take me to a restaurant and a separate order to take me back so I am not paying for the driver in-between?
Definitely